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Did you know that you can use our customer support center during normal business hours to get assistance on your system?

Did You Know This Month's Tech Tip?

Did you know that we can provide factory training at your facility?

Did you know that you should back up your system on a regular basis?

Did you know about the Pros and Cons of Integration?

Did you know you can integrate your Security System with your Building Automation System?

 

 

 

 

 

 

 

 

 

Did You Know This Month's Tech Tip?

One of the best ways to utilize the full benefits of an automation system is to periodically check the operation of the system during unoccupied hours using point trend reports. A building operator can easily determine if the night setback routines are working, how the building zones react, and if the various mechanical systems are operating in the most energy-efficient manner.

Point trends on the Siemens System 600 can be set up by time intervals (for example, every 30 minutes), or by change-of-value (On/Off/Alarm/etc), or by any combination of the two. The number of trend samples you collect is dependent on the amount of memory available in the field panel and can be archived on the hard drive of the Apogee computer, if present. Contact your representative if you have any questions or need assistance setting up the trends or running any of the reports.

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Did you know that we can provide factory training at your facility?

Custom classes
If several people at your company need training, we can design a custom course or teach a standard course at your facility. Classroom courses taught at your location can be very cost-effective because you save travel time and costs for your employees. Contact us for more information by clicking here.

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Did you know that you should back up your system on a regular basis?

Apogee system backup
Your system should be backed up to offline storage media on a monthly basis or whenever program changes are made. Contact us for more information by clicking here.

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Did you know that you can use our customer support center during normal business hours to get assistance on your system?

Customer Support Center
You can call our customer support center during normal business hours and speak to an actual technician that can dial up most systems and answer technical questions. This service is available as part of your Technical Support Program and is available on a T&M basis also. Contact us for more information by clicking here.

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Do you know about the Pros and Cons of Integration?

Several customers requested information on the pluses and pitfalls of integration. This article addresses some of those requests.
Click here for more information.

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Did you know you can integrate your Security System with your Building Automation System?

Integrating security with a building automation system is possible. However, many integration issues must be addressed and resolved up front in order to achieve successful results.
Click here for more information.

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